Tory Deutsch

App-building integration within Microsoft Copilot Studio, from initiative kickoff through MVP release.

• Designed an interactive system of components for Copilot Studio’s agentic chat, spanning 4 scalable patterns that improved visibility into AI work and enabled users to act in conversation; partnered with research to validate the direction through unmoderated usability testing with 24 participants.
• Shipped an approval framework for agent-initiated tool calls, letting users authorize actions before execution. Defined implementation rules for content, component behavior, and actions that scale as new tool calls are introduced; partnered with PM and engineering to implement the framework across every MVP launch scenario.
• Led the end-to-end redesign of Microsoft’s internal AI evaluation platform, unifying fragmented legacy workflows around how engineers inspect and evaluate agent runs; now used by Microsoft engineering teams to evaluate agents across Copilot Studio and Copilot Cowork.
• Audited 8 competing AI app builders across 300+ annotated screens, identifying data-management patterns that informed early product direction across design and PM.

• Led the end-to-end redesign of UDOIT, streamlining how 1.9K faculty scan and remediate online course accessibility issues; introduced a scalable remediation framework that cut required screens by 66%.
• Designed a community library for Materia, UCF’s interactive learning platform, enabling faculty to publish, discover, and adapt interactive learning tools for online courses.

• Redesigned and implemented Microsoft’s internal incident-routing tool for 2,000+ support engineers, using telemetry to restructure routing workflows and introduce a search-first experience for identifying team ownership.
• Designed and handed off 4 AI-powered features to reduce manual work in Power Apps; standardized reusable design-system components through collaborative workshops.

• Worked with client design teams to translate early-stage medtech software into prototypes for healthcare providers.

• Design and lead a 6-workshop UX curriculum for 40+ students, guiding semester-long projects from research through prototyping and usability testing; deliver hands-on training in Figma and emerging AI tools across UCF classroom presentations in partnership with faculty.